Privacy Policy

Introduction

Welcome to Tech2Wear. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with our services.

By using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, mailing address
• Account Information: Username, password, and other registration details
• Payment Information: Credit card details, billing address (processed securely by third-party payment processors)
• Purchase History: Order details, transaction records, and preferences
• Communications: Messages sent through contact forms, customer service inquiries
• Reviews and Feedback: Product reviews, ratings, and testimonials

Automatically Collected Information

When you visit our website, we automatically collect certain information:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent, click patterns, referring websites
• Location Information: General geographic location based on IP address
• Cookies and Tracking: Information collected through cookies and similar technologies

How We Use Your Information

We use the collected information for various purposes:

• Order Processing: Fulfilling purchases, processing payments, and managing deliveries
• Customer Service: Providing support, responding to inquiries, and resolving issues
• Personalization: Customizing your experience and providing product recommendations
• Marketing: Sending promotional emails, newsletters, and special offers (with your consent)
• Website Improvement: Analyzing usage patterns to enhance functionality and user experience
• Security: Preventing fraud, protecting against unauthorized access, and ensuring website security
• Legal Compliance: Meeting legal obligations and resolving disputes

How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in specific circumstances:

Service Providers

We work with trusted third-party vendors who assist us with:

• Payment processing and fraud prevention
• Order fulfillment and shipping services
• Email marketing and communication platforms
• Website hosting and technical support
• Analytics and performance monitoring

Legal Requirements

We may disclose your information when required by law or to:

• Comply with court orders, subpoenas, or legal processes
• Respond to government investigations or regulatory requirements
• Protect our rights, property, or safety, and that of our users
• Prevent fraud or illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement comprehensive security measures to protect your personal information:

• Encryption: SSL/TLS encryption for data transmission
• Secure Storage: Protected servers with restricted access controls
• Regular Monitoring: Continuous security audits and vulnerability assessments
• Employee Training: Staff education on data protection best practices
• Access Controls: Limited access to personal information on a need-to-know basis

While we strive to protect your information using industry-standard security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

Types of Cookies

• Essential Cookies: Necessary for website functionality and security
• Performance Cookies: Help analyze website usage and improve performance
• Functional Cookies: Remember your preferences and personalize experience
• Marketing Cookies: Used for targeted advertising and promotional content

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information under certain circumstances
• Portability: Request transfer of your data in a machine-readable format
• Restriction: Request limitation of processing under certain conditions
• Objection: Object to processing for certain purposes, including direct marketing
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

Third-Party Links and Services

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any external services you access through our website.

We may also integrate with third-party services such as social media platforms, payment processors, and analytics providers. These integrations are governed by their respective privacy policies.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our systems.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy and rights in accordance with applicable data protection laws.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of information and the purpose for collection.

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies and applicable legal requirements.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications for significant changes (if you have provided your email address)

We encourage you to review this Privacy Policy periodically. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.